Delete your account & data

First — do you even have an account?

Most people do not. Astitva only creates an account if you turned on Backup in Settings. If you never turned it on, nothing about you was ever sent to us — everything is on your phone only, and deleting the app removes it completely. There is nothing for us to delete.

Fastest way — delete it yourself in the app

This happens immediately and needs no waiting. In the Astitva app:

1. Open Settings from the bottom of the home screen.
2. Scroll down to Delete all my data.
3. Read the warning, tick the box and confirm.

Your account and your backup are erased from our server straight away, and everything on the phone is wiped too. If anything goes wrong, the app tells you honestly instead of pretending it worked — if that happens, use the email route below.

If you no longer have the app

Uninstalled it, lost your phone, or forgotten your pattern? Just email us and we will delete it for you. No login, no form, no account needed.

delete_forever Email a deletion request

Or write to astitva.support@gmail.com yourself with the subject “Delete my Astitva account” and tell us the phone number you used in the app — that is the only thing we need to find your backup. Please do not send us your pattern, and never send it to anyone who asks for it.

To protect you, we first reply to your email asking you to confirm, and we delete only after you confirm or after 48 hours have passed with no objection. We never tell anyone — including the person writing to us — whether a phone number has an Astitva account. This stops someone else from deleting your backup behind your back.

What gets deleted

Everything we hold about you, permanently and with no copies kept:

• Your account itself
• Your name or chosen name
• Your language, state, district and city
• Your Skill-Bridge learning progress

This cannot be undone and we cannot bring it back afterwards.

What was never on our server anyway

Your medicine and hormone diary, your appointments and your secret pattern are never uploaded — they only ever exist on your own phone. So there is nothing on our side to delete. Uninstalling the app, or using Delete all my data in Settings, removes them from the phone.

How long it takes

Deleting inside the app is instant. An email request is normally done within 7 days and always within 30 days, and we email you back to confirm it is gone. Deleted accounts also disappear from our routine server backup copies within 30 days, and nothing is kept for advertising or analytics — we do neither.

The only thing that remains is the email you sent us, which we keep for a short period as the record that you asked. Tell us if you would like that deleted too and we will remove it.

Your privacy is safe either way

Astitva has no ads, no tracking and sells nothing to anyone. We ask for the phone number only to find the right backup. We will never ask you for your pattern, your documents or any payment to delete your data — deleting is always free.

If we do not respond

Write to our Grievance Officer, Pooja Govindrao Kadam, at astitva.support@gmail.com. Astitva is published by TINYANGLESTUDIO (OPC) PRIVATE LIMITED (CIN U62010PN2026OPC255673). We reply within 24 hours and resolve complaints within 15 days.